- Shipping Fees: Standard shipping fees apply to all orders unless otherwise specified.
- Delivery Time: We aim to dispatch your order within 1-2 business days. Please allow additional time for delivery.
- Multiple Packages: Orders may be shipped in multiple packages depending on product availability.
- International Shipping: We offer international shipping. Additional charges may apply.
- Returns Eligibility: We accept returns within 30 days of purchase for most products.
- Return Process: To initiate a return, please contact our customer service team. Returns must be authorized.
- Refunds: Once your return is received and inspected, we will refund the purchase amount, minus any applicable fees.
- Restocking Fee: A restocking fee may apply for certain returns. Please check the product page for details.
- Damaged Items: Damaged items must be reported within 5 days of delivery. We will liaise with the supplier for resolution.
- Original Condition: Returned items must be in their original condition and packaging.
- Monies Held: Refunds will be processed promptly, but please allow up to 14 days for monies to be credited back to your account.
- Return Shipping: Customers are responsible for return shipping costs, except for damaged or defective items.
Please note that this policy may be subject to change. Check our website for the most up-to-date information.